With almost 3,000 credit repair companies powered by Credit Repair Cloud, our customers have helped hundreds of thousands of consumers clean their credit, improved over 1,900,000 credit report items, and collected over $50,000,000 in revenue. Our mission to help entrepreneurs to start, run and grow profitable credit repair businesses began in early 2002 as a bootstrapped startup. Today we're a stable yet fast-growing (INC 5,000) company with over 50 team members around the globe and products that the industry loves.
Why What We Do Matters At Credit Repair Cloud, we create products that help Credit Heroes™ (entrepreneurs) to help their clients with their credit, to truly change lives, and make a great living in the process. We help them by creating the software, the systems, and the strategies, to grow multi-million dollar credit repair businesses from nothing.
Role We are looking for an assertive, friendly, highly organized Customer Support Rep. Our professional support team serves almost 3,000 companies on our platform (and growing) and is on the front lines of our organization.
In this role, you will help, encourage and support our customers via email, chat and phone.
Results * Understand our industry and product * Resolve all customer issues, questions, or concerns in a timely manner * Work with your Sr. Agent to improve your numbers * Help support other team members as needed * Work together with the team to improve our processes * Maintain positive survey results for all customer interactions
Benefits * Full-time position in a stable yet fast-growing, self-funded company (we make investments for the long term, as we don’t plan on selling our company. Ever.) * Freedom to work from anywhere. Though we do ask that you’ll be around for PST meetings, you will have flexibility with your schedule and of course your location. * 20 calendar days of paid time off a year, plus US holidays. * A highly supportive environment, an outstanding, smart and caring team and a real chance to learn and grow. * Work at a SaaS company whose mission is to change the lives of our customers, their clients, and our team. * Join a company early and have a voice in a future hundred million dollar company. * We hire for talent and drive, and it doesn’t matter what your gender, religion, race, or language are, who you date or who you spend your life or time with. What we care about is people who believe in our company’s mission to change lives, who help each other and the company grow and move forward.
Additional Info * Start Date: 1-2 weeks from today * Credit Repair Cloud Homepage: https://www.creditrepaircloud.com/ * Online Training / Webinar explaining what we do, why we do it & what we sell: https://w.creditrepaircloud.com/free-training * Customer Reviews: https://www.trustpilot.com/review/creditrepaircloud.com & https://tinyurl.com/CRC-Google-Reviews * We strive to create an inclusive environment, empower employees and embrace diversity. We encourage every talented and qualified person to respond.