Hiring Enterprise Implementation Partner | Arist

Enterprise Implementation Partner

Arist

Date listed

1 week ago

Employment Type

Full time

Remote

Yes

Keywords: remote

Arist is the first messaging-based learning platform. Inspired by our founder's work with students from war-torn Yemen and trusted by dozens of leading companies, Arist is pioneering the use of short-form messages that meet learners where they are as a more accessible and effective form of digital learning and training.

Backed by Y Combinator, Craft Ventures, Acadian Ventures, and many others, Arist is now used by 10% of the F500, helping customers create, deploy, and assess delivered all via SMS, WhatsApp, Slack and MS Teams. Over 95% of learners open a message within 3 minutes, leading to adoption rates and learning outcomes several times greater than any other digital learning tool.

Our long-term vision is to deliver critical knowledge and training to anyone in the world, regardless of traditional learning barriers, one text message at a time.

As an Enterprise Implementation Partnerr at Arist, you’ll help define the way we train some of the world’s largest organizations using messaging-based learning. You’ll get to work with our top customers to help shape and optimize the way they get value out of a brand new type of training employees.

More specifically, in your day to day you’ll:

  • Lead successful implementations for our Large Enterprise Customers onto Arist.
  • Act as the primary point of contact and best practices expert, training the customer on how to use Arist to fit their needs.
  • Understand a client’s business objectives and challenges and create a path to success for clients accordingly
  • Upskill and onboard all clients to ensure all client admins are Arist experts.
  • Be a partner and consultant to all clients as they build out their content, change management, and success measurement strategies.
  • Set all clients up for a successful launch and adoption before seamlessly transitioning them to their CSM.
  • Ensure stakeholder and Executive Sponsor engagement during implementation
  • Own all client relationships from signature to success!

You’ll be great for this role if you:

  • Have 4+ years of client success, project management or implementation work preferably within an Enterprise SaaS organization
  • Enjoy wearing many different hats and working in a fast-paced, high-growth startup environment
  • Can show a consistent track record of achieving high retention and NPS scores
  • Have experience with Enterprise or Strategic level customers working with key stakeholders in Director + positions
  • Have proven success in developing relationships with multilevel POC’s within the same client
  • Lead with empathy and an obsession for client delight
  • Are detail-oriented with strong project management and organization skills
  • Enjoy working with L+D or HR leaders

Arist in the news:

https://techcrunch.com/2021/03/10/arist-adds-2m-to-its-seed-round-to-grow-its-sms-based-training-service 

https://www.npr.org/2020/04/22/840337498/how-cell-phones-can-keep-people-learning-around-the-world 

https://www.forbes.com/sites/frederickdaso/2021/01/26/corporations-use-arist-to-deliver-employee-training-courses-one-text-message-at-a-time/?sh=63d60933ce10 

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