Hiring Customer Success Manager // Order41 | Order41

Customer Success Manager // Order41

Order41 | Berlin, Germany

Date listed

2 weeks ago

Employment Type

Full time

Where: Berlin or Remote About Order41 Order41 is a SaaS-enabled B2B order platform. We are engineer-led and founded. We are strongly product-driven and obsessed with building for impact. For the last two years, we have worked very closely with a handful of test clients to develop the product. Order41 is now ready to scale. Have the chance to be one of the first six team members in a wonderful, fast-growing startup. What will you be doing? 

  • Build and maintain strong direct relationships with clients
  • Review the customer journey, identify how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas of the platform
  • Educate customers on the value of Order41
What are we looking for? 
  • Proven experience in sales, account management, or customer success.
  • Entrepreneurial mindset
  • Fluent or native English is a must
  • Creative and ready to try new things
  • Confident, active, and a self-starter who can quickly adjust

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