Hiring Business Operations | TrueNorth

Business Operations


Date listed

3 weeks ago

Employment Type

Full time



Keywords: remote sql

Look around. (No really — do it!) What can you see that didn’t make its way to you in a truck?

Our modern world runs on trucking. But unfortunately, the industry is rife with raw deals, poor conditions, and low pay.

TrueNorth is on a mission to overhaul the trucking industry by focusing on the people who actually do the work — the drivers. Our team, made up of alums Harvard, Stanford, MIT, Tesla, Facebook, YC, and more, is building software that will become the operating system of trucking. We’ll succeed by automating busywork, cutting out middlemen, and ensuring that the people who do the lion’s share of the work take home the lion’s share of the profits.

TrueNorth is hiring for a junior Business Operations role focused on supporting the company’s Operations team — which spans new driver onboarding, implementation, customer success, and customer support. This hire will drive analysis that is central to operational improvements, supports new product launches, and drives strategic initiatives. They will work closely with company leaders to accomplish this. The hire will also be responsible for publishing and improving metrics and running analytical projects that inform company-critical decision-making across all of TrueNorth.

Good candidates will be high-energy, resourceful individuals who are comfortable balancing data analysis with real-life investigation. Candidates with experience or a keen interest in good process design and business process excellence are especially welcome. This is an ideal role for someone who wants to work in a fast-paced, highly collaborative, and data-driven environment and have the opportunity to have a large impact at a high-growth startup.

You’ll be successful in this role if you enjoy:

  • Using data to make cases, persuade people, and draw conclusions in complex situations
  • Diving into new & complex problems with an open mind
  • Working cross functionally across different teams
  • Working on tight timelines with light oversight and with significant responsibility

Your background/skills:

  • Desire to work in a fast-paced environment with significant responsibility
  • 2+ yrs in consulting, finance, business operations, or operations in a technology company
  • Bachelors’ degree in a quantitative field (Engineering or IE/OR especially welcome) or equivalent experience
  • Strong Microsoft Excel analysis and modeling skills. SQL and operational modeling experience preferred. Open to strong modeling & analytical skills from other functions/industries, provided you are excited about operations
  • Excellent written & verbal communication skills
  • Passion for efficient and streamlined operations
  • Collaborative attitude

Why you’ll like working at TrueNorth:

  • An opportunity to make a real impact on the trucking industry
  • A collaborative team of people who are excited for you to join and who will have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Three different Medical insurance plans to suit your and your family's needs
  • Dental and Vision insurance
  • 401k
  • Generous PTO plan
  • Competitive salary
  • Competitive equity

TrueNorth is an equal opportunity employer. We believe diversity in ethnicity, culture, gender, age, and life experiences is what sets us apart, and we commit to celebrating diversity in every single hire.

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