🚀 ABOUT GLOCALLY
Glocally is a sustainable last-mile logistics provider for e-commerce brands in Germany. We use technology to design logistics for 100% emission-free and consumer-friendly deliveries.
Today’s e-commerce delivery processes are dominated by old-fashioned logistics incumbents resulting in frustrating experiences for consumers. With the various surfaces our product touches we are able to provide an excellent user experience for merchants, riders and consumers resulting in a truly joyful delivery experience for all parties involved.
By choosing Glocally in the online checkout, consumers and merchants stay in control of their delivery at any point in time without compromising sustainability.
We are an early-stage startup who raised funding from Y Combinator, amazing angels and VCs. This is a rare chance to join a purpose-driven company to shape the day-to-day business and culture from the very beginning as our Operations Manager.
💼 THE ROLE
As an Operations Manager you will be working as an integral part of our ambitious and purpose-driven team in direct communication with the founders, merchants, consumers, and riders. You will leverage your skills to design scalable operational processes for Glocally’s urban warehouses and hubs, riders and fleet.
You are expected to have a bias for action and take complete ownership of everything you do. We don’t expect you to be prepared for every task that will come up. We value your ability to solve problems hands-on in a short amount of time with the best possible outcome.
The ability to be confident with a high amount of ambiguity and change is mandatory. You should feel comfortable interacting with a wide variety of internal and external stakeholders (e.g. riders, merchants,...) who all have different needs. You will be expected to independently manage yourself and your work whilst being able to communicate and justify the decisions you have made to the team clearly and concisely.
Furthermore, you will expand and manage a rider & warehouse team from the very beginning. That’s why we expect you to bring great people leadership skills in order to establish an awesome work culture.
🖥️ THE WORK
Work at Glocally can be split into three pillars. (1) Expansion: launching Glocally’s operations in new delivery zones and cities (2) Operational efficiency: setting up systems for warehousing, sorting, storing, inbound and outbound processes of parcels (3) Team culture: making sure our staff loves coming to work every day, therefore exhibiting the best performance.
In the next 6 months, you will mainly be working on the following:
In the long-term, you will be responsible for launching our operations in new areas and cities. This includes hiring and leading a stellar team of Operations Associates in different locations.
🥇 THE REQUIREMENTS
🌱 THE BENEFITS
🎙️ THE PROCESS
We value all different types of experiences. If you don’t think you quite meet all of the qualifications we’d still love to hear from you.