Hiring Sales Operations Manager | Plato

Sales Operations Manager

Plato

Date listed

3 weeks ago

Employment Type

Full time

Remote

Yes

Employees

1-10

Total Funding

$17.4 billion

Keywords: remote salesforce react

We are the first ever Talent Growth platform. We are on a mission to help engineering and product leaders become great leaders. Thanks to our software, our talent coaching program and our incredible community we help thousands of aspiring leaders to grow. We started with external mentorship for engineering leaders and experienced exponential growth for the past 2 years. After raising our Series A late 2021, we are building the future of our platform with new products and new verticals.

Location: Remote Type: Full time IC

We are the first ever Talent Growth platform. We are on a mission to engineering and product leaders become great leaders. Thanks to our software, our talent coaching program and our incredible community we help thousands of aspiring leaders to grow. We started with external mentorship for engineering leaders and experienced exponential growth for the past 2 years. After raising our Series A late 2021, we are building the future of our platform with new products and new verticals.

We are looking for a sales and revenue operations leader to join our team and help craft the future of sales operations, revenue tracking and reporting, and provide cross-functional support across our sales and revenue cycles

Who you are:

-You have experience and certifications (required) in Salesforce Sales Cloud. You are passionate about process design, efficiency, monitoring, and standardization. You’re capable of communicating change, processes, and reporting insights to a globally distributed team with a varied degree of contextual understanding of the sales and revenue cycle. You have a deep understanding of sales and revenue data - KPIs, data visualization, common root causes for variance, You have revenue operations experience and can connect the dots on MRR/ARR across the sales cycle to recognized revenue and associated requirements of ASC 606. You have very strong verbal and written English communication skills. You’re comfortable with management by influence. You can learn and navigate in unchartered territory.

Your key mission:

At Plato, you’ll enjoy a scrappy startup environment, collaborative and thoughtful team members, lots of natural light. Plato provides everything you personally need to get your job done. We are passionate about our mission and are lucky to see the impact of our work, everyday!

We’re looking for someone who’s passionate about the design, maintenance, and management of Sales and Revenue Operations. If you are looking for a challenge, and want to have a lasting impact in a fast growing company, come and join us!

About the Role:

Reporting to our Internal Operations Lead, you’ll partner with leaders in Sales, Finance, Customer Success, and Marketing team(s) to design, refine, and improve our Sales and Revenue cycle processes.

Manage the processes in which Sales team members operate, including:

  • Owning our Salesforce platform and processes
  • Translate Sales and Revenue KPI performance into actionable improvement opportunities
  • Partner across the organization for shared success
  • Set expectations, provide regular feedback & keep team members accountable
  • Develop a strong two-way feedback loop where you share organizational context and build a deep understanding of Sales, Finance, Customer Success, and Marketing and how each team operates and connects
  • Support stakeholders and help reach a resolution when challenges arise
  • Use Sales and Revenue data to tell a story about where things are going great and where there are areas that need improvement
  • Iterate and improve our operations processes and technical culture
  • Maintain a strong and up-to-date understanding of the challenges and opportunities the Sales, Finance, Customer - Success, and Marketing teams face and roadmap plans to solve them.

Key experience you'll need to be successful:

  • BA/BS in Business or related
  • Experience in B2B SaaS
  • Experience in a startup or other fast-paced environment preferred
  • 5 years+ of work experience in a similar role

Key attributes you'll need to be successful:

  • Humble and Growth mindset - You're humble and you're always finding way to grow in your skills and mindset with books, mentors, training...
  • Persistence - You demonstrate tenacity and willingness to go the distance to get something done
  • Efficiency - You're able to produce significant output with minimal wasted effort
  • Follow-through on commitments - You live up to verbal and written agreements, regardless of personal cost
  • Enthusiasm - You exhibit passion and excitement over work and have a "can-do attitude"
  • Openness to feedback and ideas - You often solicit feedback and react calmly to criticism or negative feedback
  • Analytical and Structured - You are able to structure and process qualitative and quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights
  • Organization and planning - You can plan, organize, schedule, budget in an efficient, productive manner while focusing on key priorities
  • Attention to detail - You do not let important details slip through the cracks or derail a project
  • Proactivity - Bias towards action: You usually act without being told what to do and bring new ideas to the Plato
  • Flexibility / adaptability - You can adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change
  • Strategic thinking / visioning - You're able to see and communicate the big picture in an inspiring way. Determine opportunities and threats through comprehensive analysis of current and future trends
  • Creativity / innovation - You generate new and innovative approaches to problems
  • Passionate - Your passion is contagious so it will spread, and passionate people can do amazing work
  • Listening skills - You let others speak and seeks to understand their viewpoints
  • Communication - You speak and write clearly and articulate without being overly verbose or talkative
  • Technical Communication - You speak and write clearly and are able to articulate product/technical issues without being overly verbose or talkative
  • Creative Thinking - You are able to look beyond what has been done before, or use past ideas in new, innovative ways that are crucial the business's success.
  • Tech savviness - ability to work with multiple systems
  • Autonomy - You know how to keep yourself motivated and hold yourself accountable to doing the work
  • Strong communication and interpersonal skills
  • Ability and passion to build thorough processes
  • Sales Specific Intelligence
  • Design Thinking
  • Productivity guru - Experience with tools like Coda, Zapier, Integromat, Mixmax, Lemlist.. preferred but not required. Yet strong interest in the field and willingness to learn required

Very few companies have the potential to do something truly meaningful to actually help others. We believe that making managers better, more successful, and happier results in a happier overall workplace. And improving that even 10% leads to a ripple effect.

We spend nearly all of our waking lives at work. Let's make that better.

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Please note: This is a full-time position. Our team is fully remote and our only requirement is that you are able to commit to: 3-4 hour overlap with PST (starting at 9am) for non-customer facing roles 5 hour overlap with PST (starting at 9am) for customer facing roles

Plato is an equal opportunity employer that is committed to inclusion and diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Learn more about your EEO rights as an applicant. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area. Plato is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please let us know the nature of your request and your contact information.

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